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temp.cool
For helpdesks

Hand out passwords without leaving a trail

1 min read · Updated

Short answer

IT helpdesks use temp.cool to send temporary passwords, logins and keys as one-time links, so credentials never sit in tickets, inboxes or chat history.

  1. Password resets

    Send a temporary password that's gone before the ticket is closed.

  2. New hires

    First-day logins without leaving them in onboarding emails.

  3. Vendor credentials

    Hand an API key to a supplier without it living in their inbox.

The problem with tickets

Helpdesk tickets are searchable, exported, and read by many people. A password typed into a ticket reply lives there for years. The same goes for email and team chat.

How teams use temp.cool

  1. The agent resets the password and pastes it into temp.cool, set to open once and expire within a day.
  2. The link goes into the ticket reply or chat instead of the password.
  3. The user opens it, logs in, and sets their own password. The ticket now holds only a dead link.

The agent’s manage link shows when the secret was opened, which helps when a user says they never got it.

Good to know

  • Nothing to install, no accounts for users.
  • Encrypted in the browser, stored in the EU, gone after reading.
  • Link previews in Teams, Slack or email scanners can’t burn the message.

Got a secret to send?

Free, no account. Read once, then poof.

Write a secret